ACCIDENT OR SUDDEN ILLNESS
Swiftly assess the situation and find out what has happened:
- Is the patient conscious? If so, ask what has happened and if necessary request expert assistance by calling 112. If the patient is unconscious, call the emergency number 112 and follow the instructions given by the operator.
- Is the patient breathing? If so, turn the patient onto his/her side. If not, call 112 (or shout for help) and start resuscitation, following the instructions of the emergency response centre.
When reporting an emergency, tell the operator who you are, what has happened and where, and whether anyone is in danger. Do not hang up before being instructed to do so. Arrange for the emergency response unit to be shown to the scene. Do not leave the patient alone.