Continuous Learning student, Welcome!
Are you studying at an Open University of Applied Sciences, in further training, specialization education, or expert training? These are all part of HAMK’s lifelong learning offering. Welcome to study!
Before Studies
Registration is binding, so please read the cancellation policy carefully on the programme information page before registering. If a programme is full, you can usually join a waiting list.
Programme-specific fees and cancellation terms can be found on each programme’s information page.
Please note that invoices are legally enforceable and may be referred to debt collection if left unpaid. If you need to cancel your registration, please contact the programme contact person as soon as possible for continuing education, specialization education, and expert training programmes. For Open University of Applied Sciences studies, please contact openuas@hamk.fi by email.
Before your studies begin, we will send you more detailed instructions by email, including guidance on activating your user account and setting up two-factor authentication.
If your studies use the Learn-Moodle learning platform, please test your login before your studies begin.
To access your user account and password, you must first activate your user account and then set up two-factor authentication. You can complete both steps as soon as you receive the “HAMK Account Activation” email.
If you cannot find the email, please remember to check your spam or junk mail folder as well.
You will need your own computer and an internet connection for your studies. A microphone and webcam are also recommended and are often built into laptop computers. Please make sure that your equipment is working properly before your studies begin.
Install at least the Google Chrome browser on your computer, including MacOS devices. Videos are most reliably displayed when using Google Chrome.
As an Open University of Applied Sciences student, you will receive a HAMK student email account. Your email address will be in the format firstname.lastname@student.hamk.fi.
It is important to check your HAMK email regularly, as messages sent by teachers and staff through the Learn-Moodle online learning environment will be delivered to your student email account.
Digital Services
Please note that the use of HAMK’s services is subject to various guidelines and policies. Some of these policies apply only to degree students. At a minimum, we recommend that you familiarize yourself with the information security guidelines.
HAMK’s Learn-Moodle learning environment is available at learn.hamk.fi. Moodle is the online learning platform used in HAMK studies, where you can find course content, schedules, learning materials, and assignments.
Assignments are submitted through Moodle, and you will also receive feedback there. Please note that you are responsible for keeping copies of all files you submit until your course has been assessed and graded.
Your user account and access to learning materials will remain available for 28 days after the end of the training programme.
Microsoft 365 provides a wide range of cloud-based productivity tools.
As a student in the Open University of Applied Sciences, specialization education, expert training, and selected continuing education programmes, you will have access to Microsoft services such as Word, Excel, PowerPoint, and Outlook.
Helpdesk can assist you best when you provide the name of your program and specify which form of continuing education is involved (Open AMK, continuing education, specialization training)
If you experience technical issues, such as problems with account activation, logging in to Learn-Moodle, questions related to Mac computers, or software-related issues, the Helpdesk is available to assist you. Call +358 3 646 3000 (Mon-Fri, 8:15-15:00) or submit a support ticket via helpdesk.hamk.fi/ess (login required).
To help the Helpdesk assist you as efficiently as possible, please provide the name of your programme and indicate which type of Continuing education programme you are enrolled in (Open University of Applied Sciences, further training, specialization education, or expert training).
Microsoft Teams is a collaboration and teamwork platform. It can also be used for online teaching, meetings, and virtual sessions. Teams provides a shared workspace where you can collaborate with other students and teachers.
Teams is particularly well suited for group projects. You can work on shared files, manage team tasks, communicate through channels or chat, and organize and record online meetings. Teams also supports one-to-one audio and video calls.
Zoom provides tools for video and audio communication, screen and content sharing, and breakout room collaboration. At HAMK, Zoom is used for online teaching as well as for hosting larger virtual events.
With Zoom, you can participate in live online sessions, collaborate with other students in small groups, and interact with teachers and guest speakers in real time.
Good to Know
Online Studies:
You study entirely online, which means you can participate from anywhere in Finland or around the world. However, some teaching sessions may be scheduled at specific times.
Nonstop Online Studies:
A nonstop online course is completed independently at a time that suits you best. A study period is defined for the course, but you may complete it more quickly if you wish. Your study right will expire after the specified period. Successful completion of nonstop online studies requires good self-management skills, so it is important to create a realistic study plan and follow it throughout your studies.
On-Campus Studies:
You study in a classroom or a similar learning environment at scheduled times. The location may be one of HAMK’s campuses or another agreed venue.
Blended Learning:
The programme combines on-campus and online learning.
Hybrid Learning:
You can choose whether to participate online or attend the sessions on campus in person.
HAMK’s library is open to everyone, and its printed collections are available for all to use. You can find more information about the use of printed materials from HAMK’s library.
With your HAMK credentials, you have the right to access HAMK’s e-resources, such as e-books, articles, and databases. E-resources can be found in HAMK Finna. (NOTE: Some continuing education customers may have limited access.)
Studying at a higher education institution requires an interest in learning and a desire to acquire new study skills. The most important thing is to schedule your studies to fit your daily life. Online study, especially non-stop studies, requires determination and effective time management. However, it’s good to remember that in continuous learning, you often set your own goals for your studies.
For challenges and unexpected situations in your studies, you can get help from the continuous learning guidance counsellor, with whom you can book an appointment for an online meeting.
Book an appointment with the continuous learning guidance counsellor via e-mail continuous.learning@hamk.fi
The continuing education study counsellor supports you at different stages of your studies. You can book an online or telephone appointment and discuss matters in a low-threshold and confidential setting.
Topics may include study-related challenges, unexpected life situations affecting your studies, and your future learning and career development plans.
- Please provide feedback on the training through the feedback link.
- You can print your transcript of records for credit-bearing studies yourself from the My Study Info service.
- Separate certificates are issued for specialization training and most continuing education courses.
- Do you want to study more? The continuous learning guidance counsellor can help if you’re considering your next step.
In the My Study Info service, you can view the studies and degrees you have completed. You can also print transcripts of records from the service. Completion information for open university studies, specialization training, and nearly all credit-bearing continuing education courses is automatically transferred to the My Study Info service.
In life, there are surprises, sometimes happy, sometimes more challenging. If you have to interrupt your studies, please contact the person responsible for your studies as soon as possible.
In scheduling challenges, you will be assisted by the contact persons of the respective training. If you want to discuss your studies more broadly and the challenges in them, book a time with a continuous learning study counselor. They will also help if you need special support to succeed in your studies.
Your user accounts are valid for 28 days after the completion of the training.
If the total content of your Open University of Applied Sciences studies is at least 15 ECTS credits and includes a course you have previously completed, you can inquire about recognition of the studies. A maximum of one-third of your studies can be recognized. Work experience or parts of courses are not eligible for recognition in Open AMK.
For recognition inquiries, please contact the Continuous learning guidance counsellor (continuous.learning@hamk.fi), who will provide you with application instructions.
The continuing education study counsellor supports you at different stages of your studies. You can book an online or telephone appointment and discuss matters in a low-threshold and confidential setting.
Topics may include study-related challenges, unexpected life situations affecting your studies, and your future learning and career development plans.
Help and Support in Problem Situations
You can access your user account and password by first activating your user account and then setting up two-factor authentication. You can complete these activation steps as soon as you receive the “HAMK Account Activation” email.
You can activate your user account as soon as you receive the “HAMK Account Activation” email. The message may occasionally be delivered to your spam or junk mail folder, so please check those folders as well.
The activation email is usually sent approximately one week before the start of your studies. For self-paced online courses, the activation email is typically sent within one week after registration.
To participate in your studies, you will need your own computer and an internet connection. A microphone and webcam are also required for many programmes. These are often built into laptop computers.
Please make sure that your microphone and webcam are working properly before your studies begin.
- Technical issues: If you need help with user account activation, logging in to Learn-Moodle, Mac-related questions, or software issues, please contact the Helpdesk. Call +358 3 646 3000 (Mon-Fri, 8:15-15:00) or submit a support ticket at helpdesk.hamk.fi/ess (login required).
- Questions about practical arrangements for Open University of Applied Sciences studies: If you have questions about registration, schedules, learning facilities, or cancelling your studies, please contact openuas@hamk.fi by email.
- Questions about practical arrangements for other continuing education programmes: For matters related to specialization education, further education, and expert training, please contact the programme contact person. Contact details can be found on the programme’s information page.
You can log in to Learn-Moodle after you have activated your user account and completed the two-factor authentication setup.
HAMK’s Learn-Moodle learning environment is available at learn.hamk.fi. Log in using the HAMK Login button and use your HAMK email address when signing in.
If you are still unable to log in, please contact the Helpdesk. Call +358 3 646 3000 (Mon-Fri, 8:15-15:00) or submit a support ticket at helpdesk.hamk.fi/ess (login required).
If your the right course is not visible on the Learn-Moodle homepage, you can search for it using the Search function. Simply enter the name of your course in the search field.
Alternatively, you can look for the course under the My Courses tab in the top navigation bar by selecting All.
If you still cannot find your workspace, please contact the programme contact person if you are enrolled in specialization education, further education, or expert training. If you are enrolled in Open University of Applied Sciences studies, please contact openuas@hamk.fi.
If you find yourself in a situation where you are unable to complete your studies as planned, please contact the programme coordinator or the continuing education study counsellor as soon as possible.
Videos in Learn-Moodle are most reliably displayed when using the Google Chrome browser.
If you have lost your certificate, you can order a replacement certificate for a fee. Please send an email to openuas@hamk.fi, and you will receive further instructions on how to place your order.
From 2024 onwards, completed credit-bearing further education studies can also be viewed through the My Studyinfo service.
Since the beginning of 2024, HAMK has issued electronic certificates only for specialization education programmes.
If you have lost your electronic specialization education certificate:
- Send a request by email to openuas@hamk.fi asking for the certificate to be resent.
- You will receive an email containing a download link (delivery time approximately one week). The link will remain valid for 28 days from the date it is sent. The sender of the email is noreply.documents@hamk.fi. Please remember to check your spam or junk mail folder as well.
- Resending an electronic certificate is free of charge.
If you have lost an original paper certificate issued for a specialization education programme (issued before January 2024) and require a certified paper copy:
- Send a request by email to openuas@hamk.fi. You will receive detailed instructions within a few days.
- The fee for a certified paper copy of the certificate is €50. The certificate copy will be sent by registered mail. The postal charge within Finland is €25.
- Certificate copies are issued only after all applicable fees have been paid. Please allow approximately three weeks for delivery. Please note that certificate copies are not issued during the summer holiday period.
Records of completed specialization education studies are also available through the My Studyinfo service.